In 2014 OVS S.p.A. signed a partnership with Google For Work that made vanguard technologies available to the brand so that it could offer customers a multisensory experience both in store and online, and rendering business processes quicker and more efficient.
Innovative digital experience to guarantee greater interconnection and improved value added services to the customer; new methods of in-store involvement through fun, satisfying purchasing experiences; sleeker, more effective intercompany communications using 100% web solutions and Enterprise Search. These are just some of the areas of innovation within the partnership.
OVS provides customers with an increasingly innovative omnichannel experience, thanks to its click&collect service, virtual changing rooms and in-store interactive totems.
In 2014, OVS won the Innovative@retail Award as best Italian webshop and in 2015, the Innovative Customer Experience from Demandware in Las Vegas.